The original plaque arrived with the misspelling of the last name (though the order was spelled correctly). I reached out to the company and they were able to replace it in time for me to give the gift as a birthday present for my son. I would order again.

I never received the engraved plaque that was ordered.

I did not receive the frame for the scorecard or ball just the plaque. I emailed about it and no response

The engraving was as promised.

Came exactly as ordered